Privacy policy

Effective August 18, 2026.

Tampa Senior Living Guide collects information you voluntarily submit through inquiry, contact, and provider-claim forms so we can respond, review directory content, and operate the service.

Information collected

Forms may collect your name, email, phone, preferred area, general care category, timing, approximate budget, communities of interest, business role, and message. Security logs may include IP address, browser information, referring page, and submission time.

Sensitive information

Do not submit medical records, diagnoses, Social Security numbers, government identifiers, financial-account information, or payment-card details. The directory is not designed to receive protected health information.

Use and sharing

We use information to respond, prevent abuse, review claims, and improve the directory. We do not sell personal information. We will not begin recurring provider billing without separate approval and authorization. We may disclose information when legally required or needed to protect users and the service.

Retention and security

Requests are retained only as reasonably needed for follow-up, operations, legal obligations, and abuse prevention. No internet system is completely secure.

Your choices

Request access, correction, or deletion through our contact form. We may need to verify identity.

External sites

State and provider links lead to independent websites with their own privacy practices.

Changes

We update the effective date when this policy materially changes.

Optional community sharing

We share an inquiry with no more than three relevant communities only if the person checks the separate sharing authorization. Without that authorization, provider assignment remains internal and personal details are not transmitted to communities.

First-party conversion analytics

We record privacy-minimized events such as page and profile views, phone and website clicks, and form starts/submissions. A random browser-session identifier is hashed before storage; the analytics table does not store the visitor’s raw IP address. Event records are retained for up to 400 days for aggregate performance reporting and abuse monitoring.

Provider reporting and payment testing

Approved providers may receive aggregate activity counts and lead-status outcomes for their own profile. Reports do not expose browsing histories or medical information. Stripe processes payment information on its own service; this site does not collect card numbers. During launch, only Stripe test mode is permitted and no live charge is enabled.